%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024.8%2024.8'%20style='enable-background:new%200%200%2024.8%2024.8;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill-rule:evenodd;clip-rule:evenodd;fill:%2309BAB4;}%20%3c/style%3e%3cpath%20class='st0'%20d='M10.6,12.4L0.4,2.2c-0.5-0.5-0.5-1.3,0-1.8c0.5-0.5,1.3-0.5,1.8,0l10.2,10.2L22.6,0.4c0.5-0.5,1.3-0.5,1.8,0%20c0.5,0.5,0.5,1.3,0,1.8L14.2,12.4l10.2,10.2c0.5,0.5,0.5,1.3,0,1.8c-0.5,0.5-1.3,0.5-1.8,0L12.4,14.2L2.2,24.4%20c-0.5,0.5-1.3,0.5-1.8,0c-0.5-0.5-0.5-1.3,0-1.8L10.6,12.4z'/%3e%3c/svg%3e)
'%3e%3cpath%20id='Path_168'%20data-name='Path%20168'%20d='M.759-64.806A.842.842,0,0,1,0-65.71a.842.842,0,0,1,.759-.9H23.4a.842.842,0,0,1,.759.9.842.842,0,0,1-.759.9Z'%20transform='translate(0%200)'%20fill='%2309bab4'%20fill-rule='evenodd'/%3e%3cpath%20id='Path_169'%20data-name='Path%20169'%20d='M.759-34.5A.842.842,0,0,1,0-35.4a.842.842,0,0,1,.759-.9H23.4a.842.842,0,0,1,.759.9.842.842,0,0,1-.759.9Z'%20transform='translate(0%20-21.167)'%20fill='%2309bab4'%20fill-rule='evenodd'/%3e%3cpath%20id='Path_170'%20data-name='Path%20170'%20d='M.759-4.191A.842.842,0,0,1,0-5.1.842.842,0,0,1,.759-6H23.4a.842.842,0,0,1,.759.9.842.842,0,0,1-.759.9Z'%20transform='translate(0%20-42.335)'%20fill='%2309bab4'%20fill-rule='evenodd'/%3e%3c/g%3e%3c/svg%3e)
'%3e%3cpath%20id='Path_122'%20data-name='Path%20122'%20d='M14.082,2.249,19.5,7.664a.781.781,0,1,0,1.1-1.1L15.186,1.145a8.594,8.594,0,0,0-.527-11.569,8.592,8.592,0,0,0-12.145,0,8.592,8.592,0,0,0,0,12.145A8.593,8.593,0,0,0,14.082,2.249ZM3.618-9.32a7.03,7.03,0,0,1,9.938,0,7.03,7.03,0,0,1,0,9.938,7.03,7.03,0,0,1-9.938,0A7.03,7.03,0,0,1,3.618-9.32Z'%20transform='translate(0)'%20fill='%2309bab4'%20fill-rule='evenodd'/%3e%3c/g%3e%3c/svg%3e)
%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns:serif='http://www.serif.com/'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2046.3%2050'%20style='enable-background:new%200%200%2046.3%2050;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill-rule:evenodd;clip-rule:evenodd;fill:%2316BAB4;}%20%3c/style%3e%3cpath%20class='st0'%20d='M1.6,11C0.7,11,0,10.2,0,9.3s0.7-1.6,1.6-1.6h43.1c0.9,0,1.6,0.7,1.6,1.6S45.6,11,44.7,11H1.6z'/%3e%3cpath%20class='st0'%20d='M9.5,26.6c-0.9,0-1.6-0.7-1.6-1.6s0.7-1.6,1.6-1.6h27.3c0.9,0,1.6,0.7,1.6,1.6s-0.7,1.6-1.6,1.6%20C36.8,26.6,9.5,26.6,9.5,26.6z'/%3e%3cpath%20class='st0'%20d='M17.5,42.3c-0.9,0-1.6-0.7-1.6-1.6s0.7-1.6,1.6-1.6h11.3c0.9,0,1.6,0.7,1.6,1.6s-0.7,1.6-1.6,1.6H17.5z'/%3e%3c/svg%3e)
%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns:serif='http://www.serif.com/'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2058.9%2050'%20style='enable-background:new%200%200%2058.9%2050;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill-rule:evenodd;clip-rule:evenodd;fill:%2316BAB4;}%20%3c/style%3e%3cpath%20class='st0'%20d='M1.6,30.5c-0.9,0-1.6-0.7-1.6-1.6s0.7-1.6,1.6-1.6h9.1l7-24.6c0.2-0.7,0.9-1.2,1.6-1.2c0.7,0,1.4,0.5,1.5,1.2%20L30.6,41l9.5-29.8c0.2-0.7,0.8-1.1,1.6-1.1c0.7,0,1.3,0.5,1.5,1.2L48,27.1h9.3c0.9,0,1.6,0.7,1.6,1.6s-0.7,1.6-1.6,1.6H46.8%20c-0.7,0-1.3-0.5-1.6-1.2l-3.6-12L32,47.3c-0.2,0.7-0.9,1.2-1.6,1.1c-0.7,0-1.3-0.5-1.5-1.2L19.2,9.4l-5.7,20%20c-0.2,0.7-0.8,1.2-1.6,1.2L1.6,30.5L1.6,30.5z'/%3e%3c/svg%3e)
%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns:serif='http://www.serif.com/'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2050%2050'%20style='enable-background:new%200%200%2050%2050;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill-rule:evenodd;clip-rule:evenodd;fill:%2316BAB4;}%20%3c/style%3e%3cpath%20class='st0'%20d='M25,0c13.8,0,25,11.2,25,25S38.8,50,25,50S0,38.8,0,25S11.2,0,25,0z%20M25,3.2C13,3.2,3.2,13,3.2,25%20S13,46.8,25,46.8S46.8,37,46.8,25S37,3.2,25,3.2z%20M23.3,26.5c0,0.2,0,0.4,0,0.5c0,1.5,0.1,3.3-0.5,4.5c-0.3,0.6-0.9,1.4-1.5,2.2h8.9%20v-0.9c0-0.9,0.7-1.6,1.6-1.6s1.6,0.7,1.6,1.6v2.5c0,0.9-0.7,1.6-1.6,1.6h-14c-0.6,0-1.2-0.4-1.5-1c-0.3-0.6-0.1-1.3,0.3-1.8%20c0,0,2.7-2.8,3.3-4.1c0.4-0.8,0.2-2.1,0.2-3.1c0-0.2,0-0.3,0-0.5h-2.3c-0.9,0-1.6-0.7-1.6-1.6c0-0.9,0.7-1.6,1.6-1.6H20%20c-0.1-1.8-0.2-3.7-0.2-5.2c-0.1-1.8,0.9-3.8,2.6-5.1c2.4-1.9,6.2-2.5,9.3,0.4c0.7,0.6,0.7,1.6,0.1,2.3c-0.6,0.7-1.6,0.7-2.3,0.1%20c-1.7-1.6-3.8-1.3-5.1-0.2c-0.8,0.6-1.4,1.5-1.4,2.4c0.1,1.5,0.2,3.5,0.2,5.3h4.6c0.9,0,1.6,0.7,1.6,1.6c0,0.9-0.7,1.6-1.6,1.6H23.3%20L23.3,26.5z'/%3e%3c/svg%3e)
%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns:serif='http://www.serif.com/'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2037%2050'%20style='enable-background:new%200%200%2037%2050;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill-rule:evenodd;clip-rule:evenodd;fill:%2316BAB4;}%20%3c/style%3e%3cpath%20class='st0'%20d='M18.5,10.6c4.4,0,8,3.6,8,8.1c0,4.5-3.6,8.1-8,8.1c-4.4,0-8-3.6-8-8.1C10.5,14.2,14.1,10.6,18.5,10.6z%20M18.5,13.8c-2.6,0-4.8,2.2-4.8,4.9c0,2.7,2.1,4.9,4.8,4.9c2.6,0,4.8-2.2,4.8-4.9C23.3,16,21.1,13.8,18.5,13.8z%20M32.3,30.4%20C32.3,30.4,32.3,30.4,32.3,30.4l1.3-0.7L19.8,49.3C19.5,49.7,19,50,18.5,50c-0.5,0-1-0.3-1.3-0.7L3.4,29.7c0.3,0.4,0.8,0.7,1.3,0.7%20c-0.5,0-1-0.3-1.3-0.7C1.3,26.6,0,22.9,0,18.9C0,8.4,8.3,0,18.5,0S37,8.4,37,18.9c0,4-1.3,7.8-3.4,10.9L32.3,30.4L32.3,30.4z%20M6,27.9l12.5,17.7L30.9,28c0,0,0.1-0.1,0.1-0.1c1.8-2.5,2.8-5.6,2.8-9c0-8.6-6.9-15.6-15.3-15.6s-15.3,7-15.3,15.6%20C3.2,22.2,4.2,25.3,6,27.9C6,27.8,6,27.9,6,27.9L6,27.9z'/%3e%3c/svg%3e)
IT support specialist
What you'll be doing as our IT support specialist
As our IT Support Specialist, you’ll play a critical role in keeping our systems and infrastructure up and running. From troubleshooting technical issues to providing end-user support, you’ll be the go-to person for all things IT-related. You’ll work closely with our engineering and operations teams to ensure that our technology environment is reliable, secure, and efficient.
Your main tasks will be
- Providing technical support to users of FaceTill, helping them to resolve any issues they encounter with the platform.
- Maintaining the technical infrastructure of the FaceTill Marketplace, ensuring that all systems are up-to-date, secure, and running smoothly.
- Monitoring and managing FaceTill's network and servers, ensuring that they are always available and functioning properly.
- Collaborating with the FaceTill engineering team to implement new features and improvements to the platform.
Your background
- A degree in Computer science or a related field, or equivalent work experience.
- Proven experience as an IT Support Specialist or similar role for at least 2-3 years.
- Solid understanding of computer systems, mobile devices, and other tech products commonly used in a business setting.
- Strong problem-solving skills and ability to work independently as well as in a team environment.
- Excellent communication skills, with the ability to explain technical concepts to non-technical users in a clear and concise manner.
- Familiarity with ticketing systems, remote support tools, and other technical tools commonly used in an IT Support role is a plus.
Work perks
- Flexible working hours
- Remote work
- 25 working days of holiday
- Opportunities for growth
- Mental and emotional health support
If you’re a tech-savvy problem-solver with a passion for providing exceptional IT support, we’d love to have you join our team and help us build and maintain an innovative and secure platform for the FaceTill Community.
The salary range for this position is £2,500–£3,500 (gross) per month.
Apply before 15th July 2023 and we’ll be in touch.
& 
in London
'%3e%3cpath%20id='Path_168'%20data-name='Path%20168'%20d='M.759-64.806A.842.842,0,0,1,0-65.71a.842.842,0,0,1,.759-.9H23.4a.842.842,0,0,1,.759.9.842.842,0,0,1-.759.9Z'%20transform='translate(0%200)'%20fill='%23082B4C'%20fill-rule='evenodd'/%3e%3cpath%20id='Path_169'%20data-name='Path%20169'%20d='M.759-34.5A.842.842,0,0,1,0-35.4a.842.842,0,0,1,.759-.9H23.4a.842.842,0,0,1,.759.9.842.842,0,0,1-.759.9Z'%20transform='translate(0%20-21.167)'%20fill='%23082B4C'%20fill-rule='evenodd'/%3e%3cpath%20id='Path_170'%20data-name='Path%20170'%20d='M.759-4.191A.842.842,0,0,1,0-5.1.842.842,0,0,1,.759-6H23.4a.842.842,0,0,1,.759.9.842.842,0,0,1-.759.9Z'%20transform='translate(0%20-42.335)'%20fill='%23082B4C'%20fill-rule='evenodd'/%3e%3c/g%3e%3c/svg%3e)
'%3e%3cpath%20id='Path_168'%20data-name='Path%20168'%20d='M.759-64.806A.842.842,0,0,1,0-65.71a.842.842,0,0,1,.759-.9H23.4a.842.842,0,0,1,.759.9.842.842,0,0,1-.759.9Z'%20transform='translate(0%200)'%20fill='%2309BAB4'%20fill-rule='evenodd'/%3e%3cpath%20id='Path_169'%20data-name='Path%20169'%20d='M.759-34.5A.842.842,0,0,1,0-35.4a.842.842,0,0,1,.759-.9H23.4a.842.842,0,0,1,.759.9.842.842,0,0,1-.759.9Z'%20transform='translate(0%20-21.167)'%20fill='%2309BAB4'%20fill-rule='evenodd'/%3e%3cpath%20id='Path_170'%20data-name='Path%20170'%20d='M.759-4.191A.842.842,0,0,1,0-5.1.842.842,0,0,1,.759-6H23.4a.842.842,0,0,1,.759.9.842.842,0,0,1-.759.9Z'%20transform='translate(0%20-42.335)'%20fill='%2309BAB4'%20fill-rule='evenodd'/%3e%3c/g%3e%3c/svg%3e)
'%20fill='%23082b4c'%20fill-rule='evenodd'/%3e%3c/svg%3e)
'%20fill='%2309bab4'%20fill-rule='evenodd'/%3e%3c/svg%3e)
'%20fill='%23082b4c'/%3e%3c/svg%3e)
'%20fill='%2309BAB4'/%3e%3c/svg%3e)